(Friday, February 1, 2013 to Thursday, February 28, 2013) Response times in areas covered by the service will be twenty minutes or less. Unlike traditional ambulance vans, motobikes can navigate through narrow alleyways, which constitute the entryway to the majority of residential buildings.
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In a city like Hanoi where traffic is a critical problem, emergency ambulance service can hardly reach patients within 30 or 45 minutes after the stress call is made. By then, the chance to provide life-saving medication or procedures significantly decreases. The introduction of a medical first responder program would improve response times and could significantly increase medial emergency survival rates as well as lower the costs of medical care for the patient.